Update: March 13th 2020
Dear Valued Customers,
Since January 23rd, an extensive fight against COVID-19, the disease caused by the novel corona virus is ongoing globally.
At Gpixel, we are closely monitoring the outbreak at all relevant locations. Until date, no employees working at our 3 office location or family members thereof are infected or suspected of being infected by the virus.
Gpixel China operations started after the Chinese New Year holiday from February 10th, complying with the preventive regulation issued by the Chinese government. Precautionary measures recommended by local public health authorities have been implemented at our Chinese office to protect employees and their families.
The city of Changchun, where our headquarters office is located, is far from the center of the outbreak in the Wuhan. All of our functional teams including design engineering, sales & marketing and remote technical support are operating again as normal today. The supply chain for Gpixel sensors has not been affected, as our key suppliers are in Israel and Japan, and are not severely affected by the outbreak so far.
However, due to the precautionary measures recommended by the several involved governments, our in-person sales activity, on-site technical support and business travel globally for all Gpixel employees are temporally suspended. The production schedule of certain products and the shipment from Changchun office might be slightly delayed due to the strict logistics control in many places. Please contact our team members to get latest information.
We are actively communicating with our customers to find the best solution for expedited shipments or to minimize any adverse impacts of the virus outbreak.
At both Gpixel Belgium and Gpixel Japan offices measures are taken too in line with local government regulations. Most of the engineering and marketing activities are executed more or less as normal.
We appreciate your understanding and wish good health to you and your families. We remain at your disposal for any further information requests.